FW: RE: I.O.U.S.A. DVD/Book/Capital & Crisis Combo

Whiskey & Gunpowder November 5, 2008 By Addison Wiggin Baltimore, Maryland, U.S.A. FW: RE: I.O.U.S.A. DVD/Book/Capital & Crisis Combo If you were trying to get the I.O.U.S.A. DVD/book/Capital & Crisis subscription bundle last night…our system failed. See below, if you want details. Or accept my apology and order here if you tried to last night and it didn't work. Again, sorry for the malfunction… Addison -----Original Message----- From:  Joseph Schriefer Sent: Wednesday, November 05, 2008 3:32 PM To: Addison Wiggin Subject: FW: RE: REVISED Prromo Web Batch Results for 2008-11-05 5:50 AM Hey Addison, We've got a problem…check out the below email chain with Hanno — our web order processing guy. It looks like some subscribers may not have had a chance to get in on the bundle. Something was up with our online processing system. What I'm really worried about though is that the price discount deadline was last night. And all of the order forms are now shut down. What happens IF our order system was shut down and subscribers couldn't access the link? I NEVER want to extend a deadline. But in this case I think it's justified… Should we offer our subscribers one more shot to get in? I can open up a brand new, specific order form link just for this "time added" offer? Let me know... Joe -----Original Message----- From: Hanno Beck Sent: Wednesday, November 05, 2008 10:06 AM To: Joseph Schriefer Subject: RE: REVISED Prromo Web Batch Results for 2008-11-05 5:50 AM Hi Joe, Thanks for the heads up, yeah, we're trying to figure out which of those things is happening — either the huge quantity of [Capital & Crisis ] orders is confusing the report process, or else [something else is wrong...] Cheers, Hanno -----Original Message----- From: Joseph Schriefer  Sent: Wednesday, November 05, 2008 10:02 AM To: Hanno Beck Subject: RE: REVISED Prromo Web Batch Results for 2008-11-05 5:50 AM Hey Hanno, Not sure if this matters, but we got a TON of [Capital & Crisis ] orders last night. When I manually checked this morning, we were at 1,062 orders. Thanks, Joe -----Original Message----- From: Hanno Beck Sent: Wednesday, November 05, 2008 10:00 AM To: Joseph Schriefer Subject: REVISED Prromo Web Batch Results for 2008-11-05 5:50 AM The regular report is getting messed up by [Capital & Crisis ]...we are researching the causes of that. Meanwhile, here is a replacement for the morning [sales] report. It is complete, though it shows some [Capital & Crisis ] orders [in different spots]. Cheers, Hanno

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